FAQ

1- Q: What is Sudesh-artncrafts.com?

A:  Sudesh Art & Crafts is one of the leading manufacturer and supplier in B2B market sector. We deals in Pet Products,       Handcraft Ethnic Hippie Bags and Handicrafts with quality effective products where skilled workmen performing their job in under one roof.

2- Q: What is the benefits of buying products from Sudesh Art & Crafts Pvt.Ltd.?

A: Our company philosophy is simple for every client. We never compromised with quality in our products, whether customer or new or existing. Our company motive to give fully satisfaction to customer’s order. We also perform the work under the social responsibility and ethics;

3- Q: How does your factory do regarding quality control?

A: We have a experience and proficient staff who only perform the jobs of QC, they are very strict for quality control and never give approval for next step of producing so that very rare chance to get the defects products in shipment. And Buyer also inspect the goods from 3rd party inspection.

4- Q: What’s the minimum order value required to place an order?

A: Our minimum order amount is US$-1000 with fulfillment of moq of articles.
5- Q: Can you customised brand my own Logo on product?

A: Yes we can do it, We are specialisation in customisation of orders

6- Q: How long is the sample time?

A: Sample production time takes 7 – 10 working days. And buyer pay the sampling and shipping cost (Sampling cost is high as per the production cost).

7- Q: Is the price are FOB price Or EXW price?

A: All price show on website these are fob Delhi, these are variable price.

8- Q: Do you offer Wholesale & Drop Shipping Services.

A: Yes, we are b2b wholesale business and we always welcome for bulk and wholesale shipment. Drop Shipping is warmly welcome.
9- Q: Can you ship packages to my Agent?

A: Yes, we can arrange the shipment to your nominated agents after your convey.
10- Q: What is your items lead time?

A: Leading time is depending on the quantity mostly required 20 to 25 working days for MOQ.

11- Q:- What is your production capacity?

A:- Our Monthly production capacity is 20000pcs depend upon design and category of products.

12-How do I know my order has been confirmed and its in process?

12- After checking out during the payment process, you will get a confirmation email that your payment has been processed successfully. You will also get the status of your order completion of every week on your registered email.

13- How to Pay ?

A:- Make the payment via Bank Transfer, T/T and Credit Card via Razorpay